Our office hours are Monday – Friday 8:00 A.M. to 5:00 P.M.
(We are closed weekends and federally recognized holidays.)
For emergencies, you are always able to contact us at (719) 597-5080!
For your convenience:
- We serve approximately 18,000 customers. Therefore, someone is always available and happy to assist you even during the lunch hour.
- We empty our drop box daily by 8:00 A.M. (excluding weekends and holidays).
- You are able to access billing inserts that we’ve mailed out. They’re available here. (This is especially helpful for our customers who have elected to receive electronic statements.)
- You may contact us several ways:
You may email us – firstname.lastname@example.org
You may call us – (719) 597-5080
You may fax us – (719) 597-5145
You may send written correspondence or visit us in person at –
6250 Palmer Park Blvd. Colo. Springs, CO 80915
For information regarding:
*Moving into our district/New Service please click here.
*Moving out of our district/Final Readings please click here.
*Temporary Vacancies please click here.
*Who’s responsibility is it to fix a broken pipe? Please click here.
“Our mission is to raise the standard of customer service, one customer at a time, by educating and serving with courtesy, consistency, and confidence. Through optimizing feedback, teamwork, and patience, we strive to successfully demonstrate customer importance on an individual basis; while personally implementing the operations of account accuracy and the water conservation message.”
We value your feedback and encourage you to let us know how we’re doing.