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1. Why use Automated Meter Reading?
2. Will the new meter affect my water bill?
3. Will the emitted radio frequency affect electronic devices within my home?
4. Will the emitted radio signal adversely affect my health?

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1. How will I be notified about the installation?
2. Why do you need inside access if the meter is located outside my home?
3. Where is my water meter located?
4. Will I have to wait several hours for the technician to arrive?
5. Will the service technician identify themselves upon arrival?
6. How long does it take?
7. Will my water service be disrupted during the installation?
8. How long will the meter last?

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1. How many people make up the District Board?
2. How, when and where can I attend a District Board meeting?
3. What are the Board’s core function and responsibilities?
4. How is the Board of Directors chosen by the community?
5. When is the next Board of Director’s election?
6. What are the qualifications necessary to be self-nominated to the Board of Directors?
7. How is the Board of Directors compensated for their service?
8. What are the Boundaries of the Cherokee Metropolitan District?
9. How can I contact the Board members or General Manager?
10. Can I attend Board meetings?

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1. Does Cherokee have enough water?
2. Do you offer utility bill payment assistance?
3. Do you have any drop boxes available in town to drop off payments?
4. Can I attend Board meetings?
5. Where is my water meter located?

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1. Why was my water turned off when I have until 5 p.m. on the disconnect date to pay my bill?
2. Do you have any drop boxes available in town to drop off payments?
3. Why do you charge a $2.95 transaction fee for credit/debit card payments?
4. I moved but I am still receiving a bill, why is this?
5. Do you offer utility bill payment assistance?
6. What is the Availability Charge?
7. Why is my residential water bill $48.80, but I didn’t use any water?
8. Can services be automatically transferred back to the owner?
9. How do I terminate service?
10. I moved into my home this weekend and have no water. How do I get my water on?
11. How much notice is required to sign up for service?
12. Is the deposit refundable?
13. If I am a renting a home in your District, why do I have to pay a $100 deposit?
14. I am buying a home in your District. Do I need to pay a deposit?
15. How do I sign up for service?
16. Why did our rates increase again?

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1. How do you measure total dissolved solids (TDS)?
2. How do you remove total dissolved solids (TDS) from our wastewater?
3. What is filtration?
4. What is microfiltration?
5. What is reverse osmosis?
6. Won’t the current treatment plant remove total dissolved solids (TDS)?
7. Why wasn’t the current plant designed to remove total dissolved solids (TDS)?
8. What Industries are there in the Cherokee Metropolitan District?

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1. How do I check the water quality of my home?

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1. Does Cherokee have enough water?
2. Why are there water restrictions if there has been so much precipitation lately?
3. Where does Cherokee get its water?