Residential Rates

Residential rates apply to homes, condos and apartment complexes.

Renter Deposit

Renters must submit a deposit of $175 to begin services. Deposit will be applied to the renter’s final bill. (See more information)

Renter's Deposit

$175

Average Residential Customer Monthly Bill

Below is a general breakdown of an average residential water bill. For more information on the TDS surcharge, download our TDS surcharge letter.

Water Availability Charge

$17.01

Drinking Water Usage

$33.95 (average)

Sewer Water Collection Base Service Charge

$31.83

Sewer Water Collection Rate

$13.09 (average)

TDS (Total Dissolved Solids) Surcharge

$5.07

Street Light Charge

$1.40

Parks Fee Charge

$1.75

Residential Customer Monthly Bill Total

$104.10

Drinking Water Rates

Drinking water is the water that comes into the pipes of your home and yard for your usage (potable water). The drinking water service charge is based on the residential water meter size. Commercial addresses will be subject to commercial water meter service charges. See the commercial rates for more information.

Drinking Water Usage Rate (1 Unit = 748 Gallons of Water)

1-5 Units of Water

$4.33 per unit

6-20 Units of Water

$6.15 per unit

21-35 Units of Water

$9.52 per unit

36 Units of Water and Over

$14.93 per unit

Sewer Water Collection Rates

Sewer water is all water that flows out from your home and yard after usage (non-potable water). Water collection rate per unit is based on the average winter water collection amounts. The average collection amount per residential customer is nine units.

Sewer Water Collection Base Service Charge

$31.83/month

TDS (Total Dissolved Solids) Surcharge

$5.07/month

Sewer Water Collection Rate (1 Unit = 748 Gallons of Water)

Each Unit of Collected Water

$1.87 per unit

(Winter Average Unit)

Ellicott Springs Sewer Water Collection Rates

Sewer collection for residents in the Ellicott Springs subdivision are serviced by the Ellicott Utility Company based out of San Diego, California. Your monthly services bill is issued by Cherokee Metropolitan District and is reimbursed to the Ellicott Utility Company.

Sewer Water Collection Base Service Charge

$52.50/month

Sewer Water Collection Rate (1 Unit = 748 Gallons of Water)

Each Unit of Collected Water

$2.08 per unit

(Winter Average Unit)

Street Light Charge

The Cherokee Metro District maintains the street lights within the district’s boundaries. Each citizen contributes to street light maintenance through a monthly fee.

Street Light Charge

$1.40/month

Parks Fee Charge

The Cherokee Metro District maintains parks and open spaces within the district’s boundaries. Each customer contributes to park maintenance through a monthly fee.

Parks Fee Charge

$1.75/month

Late Payment Fee

If there is an unpaid balance for two consecutive months, a late charge will be automatically applied to the account the day following the due date.

Late Payment Fee

$15.00

Other Payment Fees

Credit/Debit Card Transaction Fee

$2.95/transaction

Returned Check Fee

$35.00

Technician Trip Fee

If the technician arrives at the customer’s house to terminate service and the customer calls in to make a payment while the technician is there, payment can be made by phone, but a $50.00 trip fee will be added to the customer’s account.

Technician Trip Fee

$50

Reconnection Fee

If water services have been disconnected, the customer must pay the outstanding services bill prior to water services being turned back on. When the customer pays the outstanding bill balance, a reconnection fee will also be applied to the account.

Business Hours Reconnection Fee

$50

Business hours constitute Monday - Friday, 8:00 a.m. - 5:00 p.m.

After-Hours Reconnection Fee

$85

After-hours constitutes Monday - Friday, 5:00 p.m. - 8:00 p.m. and weekends/holidays, 8:00 a.m. - 12noon.