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Broken Pipes & Clogs

Fixing Broken Pipes

  • Any broken water or sewer line within your home is your responsibility to repair.
  • A broken sewer line anywhere between your home and the sewer main is your responsibility to repair.
  • Drain Facts | Facts and Guidance for Coping with Sewer Backups (
  • A broken water line between your home and your curb box is your responsibility to repair.
  • A broken water line between your curb box and the water main is the district’s responsibility to repair.
  • 10 Noticeable Signs Your Water Heater is Going Bad (Disclaimer: This link is for informational purposes only. This link does not constitute any endorsement of any kind whatsoever of any product, service or vendor. Customers must make their own decisions about maintenance of their property and any services providers chosen for work in or around their homes or businesses.)

Please contact us prior to calling a plumber in the case of a sewer back-up, so that we can determine the responsible party.

Preventing Clogs And Overflow From Fats, Oils, & Grease

Can the Grease!

The best way to manage Fats, Oils and Grease (FOG ) is to keep it out of the plumbing system in the first place! FOG solidifies in your pipes and creates messy back-ups. FOG comes from cooked meats, excess cooking oils, salad dressings, and dairy products.

The following are some ways to greatly reduce the amount of FOG entering your pipes:

  1. Never pour any fats, oils, or grease down the sink or garbage disposal.
  2. Before washing, scrape and dry wipe pots, pans and dishes with paper towels and dispose of materials in the trash.
  3. Pour fats, oils, and grease after it has cooled into a sealable container and place it in the trash.
  4. Use sink strainers that will catch food scraps and empty them into the trash. Home garbage disposals do not keep grease out of the plumbing system.

Cherokee Metro offers a complimentary Can Lid at the main office. This lid can be placed over the drain while you are pouring grease, fat, oils into a can. After you have poured the contents into the can, the lid can then be placed on top of the can. Stop by the office today to pick yours up!

Thanks for all you do to keep our pipes (and yours) operating properly.